At N.E.T.R., Inc., we’ve done thousands of installations, repairs, and maintenance calls for our customers in Boston and surrounding areas. We pride ourselves on quality work and exceptional customer service.
You can trust that when you work with N.E.T.R., Inc., the job gets done right the first time, every time. Read some of our more than 1000 online reviews below, or check out our Google, Facebook, and Better Business Bureau reviews to see for yourself.
See Our Customer Reviews
Working with N.E.T.R was effortless and completely satisfying. Everyone, from those developing the scope of work and quote to the installation team, worked to ensure I had all the information I needed and all of my questions answered. They worked with me to build the ideal solution for our home.
Stephen B., April 2025
Had an honestly refreshing experience with NETR from the first phone call to completion of the job. The office workers / phone people were super nice and professional, the person who came out for a quote was not at all pushy and listened to what I needed, and then the actual installation was extremely smooth.
Shout out to the installers Danny and Isaac for being very respectful of the space, and taking time to explain everything that was happening!
Brian H., April 2025
N.E.T.R has done excellent work for us for almost 8 years from install to maintenance on a heat pump system. We’ve referred them to others and heard similar feedback.
David A., April 2025
I highly recommend this company if you plan on installing and maintaining Air Conditioning systems. I’ve been more than satisfied with this company for years. Each time I had routine maintenance done. This company has the best technicians, friendly and reliable.
Mary Ann R., April 2025
NETR has always been my go to company for split units. They have knowledge on, of course the most popular brand Mitsubishi, but also Daikin, which is a superb high-end split unit system, which is what I have. They are on time, responsible, and they reach out when they don’t hear back from customers for a while. I gave them an A+!
Elena F., April 2025
I had an absolutely amazing experience working with N.E.T.R, Inc. to install an EV Charger at my house. They had clear communication, were responsive throughout the process, really took time to really answer all my questions, and thought creatively about how to do a complex install job in a way that would work for our budget and for our condo association.
Tim, Sean and Lenin from the electric team were professional, kind, helpful and did high quality work! Everything came in on time and on budget. I plan to work with N.E.T.R. for my future electrical needs
Brian S., March 2025
There was an issue with our HVAC unit. The problem was diagnosed quickly and a solution was determined just as quickly. Most enjoyable experience!
Bob S., March 2025
I had an evaluation of a gas furnace heating system performed by Brian. He was on time, kind and very knowledgeable about the system. After the evaluation he explained everything in detail and showed me how to use the thermostat. He answered all my questions thoroughly. My expectations were exceeded.
Anthony C.
I recently had a mini-split system installed in my home, and I couldn’t be more impressed with the service provided by N.E.T.R. and its HVAC technicians. From start to finish, they demonstrated professionalism, expertise, and a true commitment to customer satisfaction.
The team arrived on time and began the day by walking me through the entire installation process, ensuring I knew what to expect. They were polite, respectful of my home, and maintained a clean workspace throughout the job. Any necessary adjustments were discussed with me in detail, and their recommendations were thoughtful and sound.
At the end of the installation, they took the time to explain how the system works, including key functions of the remote control and maintenance tips to keep it running efficiently. Their patience and thoroughness made all the difference, and I am thrilled with my new system.
If you’re looking for knowledgeable, reliable, and courteous HVAC professionals, I highly recommend this company. They exceeded my expectations, and I am beyond satisfied with their work!
Mary R., March 2025
N.E.T.R. sent a crew to install 6 RedLG mini splits and I was impressed with their knowledge, efficiency, and solving some unexpected issues that came up. The job was completed and running in 3 days. I would definitely recommend this company to anyone looking into mini splits.”
Anne K., February 2025
I just had to replace my ductless mini-splits and NETR did not disappoint. They were honest with me from the start of the diagnostics, to the explanations and walk through of my options, to the actual period of installation.
They were professional, punctual, patient, flexible, and respectful! They showed me how to use everything and gave me the resources and contact information should I need any further help. So happy with all of this – they made a very stressful situation into a great experience!
Moorea S., February 2025
So happy with NETR! Jimmy, John, Ryan, and the rest of the crew were fantastic to work with. They were efficient, kind, and reliable. I’m absolutely loving the ease of mini splits on these unseasonably warm days! Highly recommend!”
Katie A., January 2025
