Protecting your privacy is extremely important to us.
Like you, we here at N.E.T.R., Inc. are people who use the Internet to do research for purchases, so we are mindful of our responsibility to protect your privacy the way we want to be protected too.
You can feel confident that any information you share with us will remain confidential and be treated with all appropriate, modern security and anti-hacking protection.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you fill out a form.
When requesting an appointment or downloading a brochure from our site, you may be asked to enter your name, e-mail address or mobile phone number. You may, however, visit our site anonymously and get all the information you want without filling out a form.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To keep you informed of relevant changes in home comfort technology and opportunities to lower your energy bills.
To provide you with educational information designed to help you make the best decision for your home comfort.
If you submit your mobile phone number for text notifications, you are able to opt-out at any time by replying STOP to any incoming texts.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
NO! We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as they agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
SMS POLICY
Program Description:
By opting into our SMS/MMS program, you consent to receive text messages on your mobile number. These messages may include:
- Responses to quotes, estimates, or service inquiries
- Real-time texts to answer questions about our services and pricing
- Appointment scheduling and confirmations
- Feedback requests
- Project updates
- Follow-ups
Program Frequency:
You can expect to receive up to 4 messages per month from us, depending on the nature of your engagement with our services.
Opt-Out:
You may opt out of this service at any time. To stop receiving messages, text “STOP” to our number. After doing so, you’ll receive a confirmation message, and no further SMS messages will be sent. To rejoin, simply sign up again as you did initially or text “START” to our number to resume receiving updates.
Help:
For assistance, please visit our Contact Page for additional support. We are here to resolve any issues or answer questions you may have.
Message Interruption:
Please note that carriers, such as AT&T, are not responsible for any delays or undelivered messages.
Costs:
Message and data rates may apply to any messages sent to or received from us. For details on your text or data plan, please contact your wireless provider directly.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected through our website and not to information collected offline.
YOUR CONSENT
By using our site, you consent to our websites privacy policy.
CHANGES TO OUR PRIVACY POLICY
If we decide to change our privacy policy, we will post those changes on this page.
E-mail: info@netrinc.com
